Charter House Inc

ROCHESTER, MN · 32 beds · Non profit - Corporation

96 Trust Score
Grade: A+ LOW Risk → Stable

Red Flags

  • 1 citation(s) where residents suffered actual harm

Green Flags

  • 5-star health inspection rating
  • 5-star staffing rating
  • Zero health deficiencies in most recent inspection
  • Above-average RN staffing (3.02 hrs vs 1.18 state avg)

Quick Facts

★★★★★
CMS Overall
★★★★★
Health Inspection
0
0.0x state avg
Deficiencies
$8,824
Fines (3-yr)
★★★★★
Staffing

Violation Timeline

October 15, 2024

4 deficiencyies
F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0883 Potential Harm Scope/Severity: D

Infection Control Deficiencies

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Develop and implement policies and procedures for flu and pneumonia vaccinations.

F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Provide and implement an infection prevention and control program.

F0883 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Develop and implement policies and procedures for flu and pneumonia vaccinations.

August 28, 2024

6 deficiencyies
F0607 No Harm Scope/Severity: C

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Respond appropriately to all alleged violations.

F0607 No Harm Scope/Severity: C

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Respond appropriately to all alleged violations.

February 11, 2024

2 deficiencyies
F0689 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0689 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

Show details

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

November 15, 2023

6 deficiencyies
F0554 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Allow residents to self-administer drugs if determined clinically appropriate.

F0604 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Provide and implement an infection prevention and control program.

F0554 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Allow residents to self-administer drugs if determined clinically appropriate.

F0604 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Provide and implement an infection prevention and control program.

See full violation history →

Staffing

3.02
RN hrs/res/day
2.21
LPN hrs/res/day
3.73
CNA hrs/res/day
7.18
Weekend hrs/res/day
51%
Total nurse turnover
55%
RN turnover

A nurse checks on each resident roughly every 2.7 hours on average.

Fines & Penalties

  • Fine Feb 11, 2024
    $8,824
Total $8,824

Ownership

Non profit - Corporation Independent (not part of a chain)
  • LIFE CARE SERVICES LLC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2025

    Organization
  • MAYO CLINIC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/01/1981

    Organization
  • VERDOORN, BRANDON

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/01/2024

    Individual
  • VOLL, BRITTNEY

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/01/2025

    Individual
  • AVIKAINEN, BRIDGET

    CORPORATE DIRECTOR

    Since since 03/08/2023

    Individual
  • BAUER, BRENT

    CORPORATE DIRECTOR

    Since since 01/01/2021

    Individual
  • BUECHLER, TAMARA

    CORPORATE DIRECTOR

    Since since 03/09/2022

    Individual
  • LEBRASSEUR, NATHAN

    CORPORATE DIRECTOR

    Since since 01/01/2017

    Individual
  • PIGNOLO, ROBERT

    CORPORATE DIRECTOR

    Since since 01/01/2020

    Individual
  • POE, JOHNATHAN

    CORPORATE DIRECTOR

    Since since 01/17/2017

    Individual
  • RUSTAD, CHRISTOPHER

    CORPORATE DIRECTOR

    Since since 12/01/2020

    Individual
  • AVIKAINEN, BRIDGET

    CORPORATE OFFICER

    Since since 03/08/2023

    Individual
  • RUSTAD, CHRISTOPHER

    CORPORATE OFFICER

    Since since 12/01/2020

    Individual

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