COMPLETE CARE AT OAK RIDGE LLC

CHARLESTON, WV · 74 beds · For profit - Corporation

43 Trust Score
Grade: D HIGH Risk → Stable

Red Flags

  • 1 citation(s) where residents suffered actual harm

Green Flags

No positive signals identified yet.

Quick Facts

★★★☆☆
CMS Overall
★★★☆☆
Health Inspection
10
0.7x state avg
Deficiencies
$16,039
Fines (3-yr)
★★☆☆☆
Staffing

Violation Timeline

June 4, 2025

18 deficiencyies
F0557 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

F0585 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0644 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0689 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0803 No Harm Scope/Severity: C

Nutrition and Dietary Deficiencies

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Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F0807 Potential Harm Scope/Severity: D

Nutrition and Dietary Deficiencies

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Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0557 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

F0585 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0644 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0689 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0803 No Harm Scope/Severity: C

Nutrition and Dietary Deficiencies

Show details

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F0807 Potential Harm Scope/Severity: D

Nutrition and Dietary Deficiencies

Show details

Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.

F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

Show details

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F0921 Potential Harm Scope/Severity: D

Environmental Deficiencies

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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

July 24, 2024

2 deficiencyies
F0550 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0552 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Ensure that residents are fully informed and understand their health status, care and treatments.

See full violation history →

Staffing

0.88
RN hrs/res/day
0.48
LPN hrs/res/day
1.85
CNA hrs/res/day
2.76
Weekend hrs/res/day
59%
Total nurse turnover
47%
RN turnover

A nurse checks on each resident roughly every 7.5 hours on average.

Fines & Penalties

  • Fine Jul 24, 2024
    $16,039
Total $16,039

Ownership

For profit - Corporation Chain: COMPLETE CARE
  • PC WV OPCOS LLC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 06/01/2021

    100% Organization
  • PC WTA OPCO HOLDCO LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 05/01/2021

    NO PERCENTAGE PROVIDED Organization
  • PEACE CAPITAL HOLDINGS LLC (DE)

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 06/01/2021

    NO PERCENTAGE PROVIDED Organization
  • SMS 2021 TRUST

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 06/01/2021

    NO PERCENTAGE PROVIDED Organization
  • STEIN, SHALOM

    CORPORATE OFFICER

    Since since 06/01/2021

    Individual
  • SILVERBERG, NISANEL

    W-2 MANAGING EMPLOYEE

    Since since 06/01/2021

    Individual

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