HIGHLAND HOUSE NURSING & REHABILITATION CENTER

GRANTS PASS, OR · 119 beds · For profit - Limited Liability company

0 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • 1-star health inspection rating (lowest possible)
  • 1 citation(s) at the highest severity level — immediate risk to residents
  • RN hours significantly below state average

Green Flags

No positive signals identified yet.

Quick Facts

★☆☆☆☆
CMS Overall
★☆☆☆☆
Health Inspection
18
1.7x state avg
Deficiencies
$36,852
Fines (3-yr)
★★☆☆☆
Staffing

Violation Timeline

December 2, 2025

14 deficiencyies
F0578 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F0584 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F0605 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

F0610 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Respond appropriately to all alleged violations.

F0628 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

F0656 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F0657 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F0689 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0692 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide enough food/fluids to maintain a resident's health.

F0695 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide safe and appropriate respiratory care for a resident when needed.

F0740 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

F0808 Potential Harm Scope/Severity: D

Nutrition and Dietary Deficiencies

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Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0686 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate pressure ulcer care and prevent new ulcers from developing.

April 2, 2025

4 deficiencyies
F0557 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

F0686 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F0689 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0760 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

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Ensure that residents are free from significant medication errors.

August 6, 2024

1 deficiency
F0600 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

July 15, 2024

1 deficiency
F0600 Immediate Jeopardy Scope/Severity: K

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

See full violation history →

Staffing

0.33
RN hrs/res/day
1.05
LPN hrs/res/day
2.91
CNA hrs/res/day
3.62
Weekend hrs/res/day
55%
Total nurse turnover
70%
RN turnover

A nurse checks on each resident roughly every 5.6 hours on average.

Fines & Penalties

  • Fine Oct 7, 2024
    $36,852
  • Payment Denial Jun 13, 2024
    Payment Denial
Total $36,852

Ownership

For profit - Limited Liability company Chain: VOLARE HEALTH
  • PAC 12 OPCO HOLDCO LLC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    100% Organization
  • KNOX HEALTHCARE PAC 12 HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Organization
  • PAC 12 HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Organization
  • PAC 12 PINNACLE HOLDCO LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Organization
  • HAGAR, CHAIM

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Individual
  • HAGLER, ALEXANDER

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Individual
  • KNOX, DONALD

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Individual
  • SCHWARTZ, ELIEZER

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2023

    NO PERCENTAGE PROVIDED Individual
  • VOLARE HEALTH LLC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 03/01/2023

    Organization
  • COSSELL, PATRICK

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 04/07/2025

    Individual
  • KAHN, KAREN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/03/2023

    Individual
  • KNOX, DONALD

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 03/01/2023

    Individual
  • SCHWARTZ, ELIEZER

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 03/01/2023

    Individual
  • KNOX, DONALD

    CORPORATE OFFICER

    Since since 03/01/2023

    Individual
  • SMITH, BRIAN

    CORPORATE OFFICER

    Since since 03/27/2023

    Individual
  • GRANTS PASS PROPCO LLC

    5% OR GREATER MORTGAGE INTEREST

    Since since 03/01/2023

    Organization

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