MILFORD CENTER

MILFORD, DE · 136 beds · For profit - Corporation

0 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • ⚠ Government has flagged this facility for serious quality issues
  • ⚠ 4 citation(s) at the highest severity level — immediate risk to residents
  • ⚠ 3 citation(s) where residents suffered actual harm
  • ⚠ $176,862 in fines over 3 years

Green Flags

No positive signals identified yet.

Quick Facts

N/A
CMS Overall
N/A
Health Inspection
18
1.3x state avg
Deficiencies
$176,862
Fines (3-yr)
N/A
Staffing

Violation Timeline

December 2, 2025

3 deficiencyies
F0585 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0657 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

November 16, 2025

1 deficiency
F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

June 25, 2025

1 deficiency
F0689 Immediate Jeopardy Scope/Severity: J

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

November 24, 2024

15 deficiencyies
F0580 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F0644 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F0657 Potential Harm Scope/Severity: E

Resident Assessment and Care Planning Deficiencies

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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F0758 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

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Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

F0773 Potential Harm Scope/Severity: D

Administration Deficiencies

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Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

F0791 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide or obtain dental services for each resident.

F0812 Potential Harm Scope/Severity: F

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0585 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0677 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide care and assistance to perform activities of daily living for any resident who is unable.

F0686 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F0690 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F0692 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

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Provide enough food/fluids to maintain a resident's health.

F0610 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Respond appropriately to all alleged violations.

F0689 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

See full violation history →

Staffing

0.76
RN hrs/res/day
0.85
LPN hrs/res/day
2.14
CNA hrs/res/day
3.38
Weekend hrs/res/day
57%
Total nurse turnover
54%
RN turnover

A nurse checks on each resident roughly every 6.4 hours on average.

Fines & Penalties

  • Fine Jun 25, 2025
    $14,508
  • Fine Nov 24, 2024
    $104,696
  • Fine Feb 26, 2024
    $57,658
Total $176,862

Ownership

For profit - Corporation Chain: GENESIS HEALTHCARE

  • GENESIS DE HOLDINGS LLC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 04/01/2011

    100% Organization

  • FC-GEN OPERATIONS INVESTMENT LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GEN OPERATIONS I LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GEN OPERATIONS II LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GENESIS HEALTHCARE INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GENESIS HEALTHCARE LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GENESIS HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • GENESIS OPERATIONS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 04/01/2011

    NO PERCENTAGE PROVIDED Organization

  • GHC HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 04/01/2011

    NO PERCENTAGE PROVIDED Organization

  • HCCF MANAGEMENT GROUP XI LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • SUN HEALTHCARE GROUP INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • SUNDANCE REHABILITATION HOLDCO INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 01/01/2016

    NO PERCENTAGE PROVIDED Organization

  • WELLTOWER OP LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/01/2024

    NO PERCENTAGE PROVIDED Organization

  • ZAC PROPERTIES XI LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization

  • FISHMAN, STEVEN

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Individual

  • WHITMAN, ARNOLD

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Individual

  • RADCLIFFE, STACEY

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/17/2024

    Individual

  • BERG, MICHAEL

    CORPORATE OFFICER

    Since since 03/02/2015

    Individual

  • BRIDGEFORD, LAURA

    CORPORATE OFFICER

    Since since 06/01/2024

    Individual

  • MENDELSON, AVI

    CORPORATE OFFICER

    Since since 04/01/2024

    Individual

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