NHC HEALTHCARE, WEST PLAINS

WEST PLAINS, MO · 114 beds · For profit - Corporation

100 Trust Score
Grade: A+ LOW Risk → Stable

Red Flags

No red flags identified.

Green Flags

  • 5-star health inspection rating
  • 4-star staffing rating
  • Below-average deficiency count (5 vs 12 state avg)
  • No fines or penalties on record
  • Above-average RN staffing (0.74 hrs vs 0.49 state avg)

Quick Facts

★★★★★
CMS Overall
★★★★★
Health Inspection
5
0.4x state avg
Deficiencies
$0
Fines (3-yr)
★★★★☆
Staffing

Violation Timeline

February 6, 2025

10 deficiencyies
F0689 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0690 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F0698 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide safe, appropriate dialysis care/services for a resident who requires such services.

F0761 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0689 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

Show details

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0690 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F0698 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F0761 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

Show details

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

February 17, 2022

10 deficiencyies
F0550 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0623 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F0625 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

F0700 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

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Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

F0759 Potential Harm Scope/Severity: E

Pharmacy Service Deficiencies

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Ensure medication error rates are not 5 percent or greater.

F0760 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

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Ensure that residents are free from significant medication errors.

F0812 Potential Harm Scope/Severity: F

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0550 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0623 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

See full violation history →

Staffing

0.74
RN hrs/res/day
0.74
LPN hrs/res/day
2.28
CNA hrs/res/day
3.58
Weekend hrs/res/day
44%
Total nurse turnover
50%
RN turnover

A nurse checks on each resident roughly every 6.4 hours on average.

Fines & Penalties

No fines or penalties on record.

Ownership

For profit - Corporation Chain: NATIONAL HEALTHCARE CORPORATION
  • NHC-OP LP

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 02/01/2000

    99% Organization
  • BLACKROCK INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/20/2019

    NO PERCENTAGE PROVIDED Organization
  • DIMENSIONAL FUND ADVISORS LP

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/07/2023

    NO PERCENTAGE PROVIDED Organization
  • MORGAN STANLEY

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 11/08/2024

    NO PERCENTAGE PROVIDED Organization
  • NATIONAL HEALTH CORPORATION

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/01/2000

    NO PERCENTAGE PROVIDED Organization
  • NATIONAL HEALTHCARE CORPORATION

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/01/2000

    NO PERCENTAGE PROVIDED Organization
  • VANGUARD GROUP INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/27/2017

    NO PERCENTAGE PROVIDED Organization
  • NATIONAL HEALTHCARE CORPORATION

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2000

    Organization
  • NHC-OP LP

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2000

    Organization
  • DODSON, VICKI

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 06/01/2019

    Individual
  • KIDD, BRIAN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/01/2017

    Individual
  • MICHEL, ANNA

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/11/2016

    Individual
  • RECTOR, MELVIN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2000

    Individual
  • ROGERS, HEATHER

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 04/05/2016

    Individual
  • SWIFT, CHARLES

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 08/13/2015

    Individual
  • USSERY, ROBERT

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2000

    Individual
  • RECTOR, MELVIN

    CORPORATE OFFICER

    Since since 02/01/2000

    Individual

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