NORWOOD HEALTHCARE
NORWOOD, MA · 170 beds · For profit - Limited Liability company
Red Flags
- ⚠ 1-star health inspection rating (lowest possible)
- ⚠ 22 deficiencies — 2.4x the state average
- ⚠ 3 citation(s) at the highest severity level — immediate risk to residents
- ⚠ 2 citation(s) where residents suffered actual harm
- ⚠ $166,977 in fines over 3 years
Green Flags
- ✓ Low staff turnover (24%)
Quick Facts
Violation Timeline
November 16, 2025
2 deficiencyiesResident Assessment and Care Planning Deficiencies
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Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies
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Ensure services provided by the nursing facility meet professional standards of quality.
February 10, 2025
8 deficiencyiesResident Rights Deficiencies
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Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
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Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
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Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show details
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show details
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Show details
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
October 29, 2024
10 deficiencyiesResident Rights Deficiencies
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Give the resident's representative the ability to exercise the resident's rights.
Resident Rights Deficiencies
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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Assessment and Care Planning Deficiencies
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Show details
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Staffing
A nurse checks on each resident roughly every 7.9 hours on average.
Fines & Penalties
- Fine Oct 29, 2024$56,789
- Fine May 8, 2024$16,071
- Fine Oct 10, 2023$13,793
- Fine Jul 20, 2023$80,324
Ownership
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NEXT STEP HEALTHCARE LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST
Since since 09/01/2017
100% Organization -
DELL'ANNO, DAMIAN
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 09/01/2017
50% Individual -
STEPHAN, WILLIAM
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 09/01/2017
50% Individual -
NEXT STEP HEALTHCARE LLC
OPERATIONAL/MANAGERIAL CONTROL
Since since 09/01/2017
Organization -
GOWDA, SAVITHA
OPERATIONAL/MANAGERIAL CONTROL
Since since 07/22/2024
Individual -
WOOLFE, ELISABETH
OPERATIONAL/MANAGERIAL CONTROL
Since since 04/07/2025
Individual -
DELL'ANNO, DAMIAN
CORPORATE OFFICER
Since since 09/01/2017
Individual -
STEPHAN, WILLIAM
CORPORATE OFFICER
Since since 09/01/2017
Individual