PALOLO CHINESE HOME

HONOLULU, HI · 113 beds · For profit - Corporation

23 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • ⚠ 22 deficiencies — 2.1x the state average
  • ⚠ 1 citation(s) where residents suffered actual harm

Green Flags

  • ✓ 4-star staffing rating

Quick Facts

★★☆☆☆
CMS Overall
★★☆☆☆
Health Inspection
22
2.1x state avg
Deficiencies
$12,735
Fines (3-yr)
★★★★☆
Staffing

Violation Timeline

September 4, 2025

6 deficiencyies
F0684 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

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Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F0684 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F0684 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

May 22, 2025

14 deficiencyies
F0583 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Keep residents' personal and medical records private and confidential.

F0585 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0607 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Respond appropriately to all alleged violations.

F0583 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Keep residents' personal and medical records private and confidential.

F0585 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0607 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Respond appropriately to all alleged violations.

F0583 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Keep residents' personal and medical records private and confidential.

F0585 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0607 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

See full violation history →

Staffing

1.55
RN hrs/res/day
0.06
LPN hrs/res/day
2.80
CNA hrs/res/day
4.03
Weekend hrs/res/day
45%
Total nurse turnover
51%
RN turnover

A nurse checks on each resident roughly every 5.4 hours on average.

Fines & Penalties

  • Fine Sep 4, 2025
    $12,735
Total $12,735

Ownership

For profit - Corporation Independent (not part of a chain)

  • PALOLO CHINESE HOME

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 01/01/1966

    100% Organization

  • NAKAYAMA, DARLENE

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/29/2014

    Individual

  • AU, GORDON

    CORPORATE DIRECTOR

    Since since 01/07/2008

    Individual

  • BACKUS, PETER

    CORPORATE DIRECTOR

    Since since 01/01/2014

    Individual

  • BLANCHETTE, PATRICIA

    CORPORATE DIRECTOR

    Since since 01/07/2008

    Individual

  • CHING, ANTHONY

    CORPORATE DIRECTOR

    Since since 01/01/2017

    Individual

  • GOO, FRANCES

    CORPORATE DIRECTOR

    Since since 01/01/1996

    Individual

  • HWANG, RENA

    CORPORATE DIRECTOR

    Since since 01/01/2020

    Individual

  • LAU, RUSSELL JAMES

    CORPORATE DIRECTOR

    Since since 01/07/2008

    Individual

  • LEE, GLADYS

    CORPORATE DIRECTOR

    Since since 01/01/2008

    Individual

  • LEE, LENORA

    CORPORATE DIRECTOR

    Since since 01/01/2019

    Individual

  • LO, ELVIRA

    CORPORATE DIRECTOR

    Since since 01/01/2020

    Individual

  • MOATS, ANDREW

    CORPORATE DIRECTOR

    Since since 01/01/2017

    Individual

  • OSHIMA, ISOO

    CORPORATE DIRECTOR

    Since since 01/01/2015

    Individual

  • SCHMIDT, JEFFREY

    CORPORATE DIRECTOR

    Since since 01/01/2013

    Individual

  • SIMON, GARY

    CORPORATE DIRECTOR

    Since since 01/01/2019

    Individual

  • SMITH, DOUGLAS

    CORPORATE DIRECTOR

    Since since 01/01/2014

    Individual

  • SOUZA, SANDRA

    CORPORATE DIRECTOR

    Since since 01/01/2021

    Individual

  • TOKIOKA, TYLER

    CORPORATE DIRECTOR

    Since since 01/01/2019

    Individual

  • TSEU, LAWRENCE

    CORPORATE DIRECTOR

    Since since 01/07/2008

    Individual

  • WATANABE, ERIC

    CORPORATE DIRECTOR

    Since since 01/07/2008

    Individual

  • WONG, STACEY

    CORPORATE DIRECTOR

    Since since 01/01/2021

    Individual

  • WOO, BENJAMIN

    CORPORATE DIRECTOR

    Since since 01/01/2019

    Individual

  • YEE, REGINALD

    CORPORATE DIRECTOR

    Since since 01/01/2018

    Individual

  • NAKAYAMA, DARLENE

    CORPORATE OFFICER

    Since since 12/18/2003

    Individual

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