PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER, THE

FLORISSANT, MO · 120 beds · For profit - Corporation

20 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • 1-star staffing rating
  • 2 citation(s) where residents suffered actual harm
  • RN hours significantly below state average

Green Flags

  • No fines or penalties on record

Quick Facts

★★☆☆☆
CMS Overall
★★☆☆☆
Health Inspection
17
1.4x state avg
Deficiencies
$0
Fines (3-yr)
★☆☆☆☆
Staffing

Violation Timeline

September 10, 2025

2 deficiencyies
F0607 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F0693 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

March 20, 2025

15 deficiencyies
F0558 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Reasonably accommodate the needs and preferences of each resident.

F0644 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F0656 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F0677 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide care and assistance to perform activities of daily living for any resident who is unable.

F0698 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide safe, appropriate dialysis care/services for a resident who requires such services.

F0791 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide or obtain dental services for each resident.

F0805 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

Show details

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

Show details

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Provide and implement an infection prevention and control program.

F0883 Potential Harm Scope/Severity: D

Infection Control Deficiencies

Show details

Develop and implement policies and procedures for flu and pneumonia vaccinations.

F0921 Potential Harm Scope/Severity: E

Environmental Deficiencies

Show details

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

F0561 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

July 1, 2024

1 deficiency
F0686 Actual Harm Scope/Severity: G

Quality of Life and Care Deficiencies

Show details

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

March 27, 2024

1 deficiency
F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

December 18, 2023

1 deficiency
F0558 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Reasonably accommodate the needs and preferences of each resident.

See full violation history →

Staffing

0.29
RN hrs/res/day
0.69
LPN hrs/res/day
1.89
CNA hrs/res/day
2.37
Weekend hrs/res/day
53%
Total nurse turnover
N/A
RN turnover

A nurse checks on each resident roughly every 8.4 hours on average.

Fines & Penalties

No fines or penalties on record.

Ownership

For profit - Corporation Chain: HELIA HEALTHCARE
  • MILLER, STEPHEN

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 04/01/2008

    100% Individual
  • MILLER, STEPHEN

    CORPORATE OFFICER

    Since since 04/01/2008

    Individual
  • MILLER, STEPHEN

    CONTRACTED MANAGING EMPLOYEE

    Since since 04/01/2008

    Individual

Nearby Facilities in FLORISSANT, MO