Pontchartrain Health Care Center
Mandeville, LA · 182 beds · For profit - Corporation
Red Flags
- ⚠ 1-star health inspection rating (lowest possible)
- ⚠ 3 citation(s) at the highest severity level — immediate risk to residents
- ⚠ $162,920 in fines over 3 years
Green Flags
No positive signals identified yet.
Quick Facts
Violation Timeline
June 12, 2025
11 deficiencyiesResident Rights Deficiencies
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Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Resident Rights Deficiencies
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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
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Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
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Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
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Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Resident Assessment and Care Planning Deficiencies
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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
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Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Infection Control Deficiencies
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Provide and implement an infection prevention and control program.
April 2, 2025
1 deficiencyEnvironmental Deficiencies
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
March 4, 2025
3 deficiencyiesFreedom from Abuse, Neglect, and Exploitation Deficiencies
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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Environmental Deficiencies
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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
November 12, 2024
2 deficiencyiesResident Rights Deficiencies
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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Environmental Deficiencies
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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
October 10, 2024
3 deficiencyiesResident Assessment and Care Planning Deficiencies
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Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
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Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
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Provide safe and appropriate respiratory care for a resident when needed.
Staffing
A nurse checks on each resident roughly every 5.5 hours on average.
Fines & Penalties
- Fine Jun 12, 2025$162,920
Ownership
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PONTCHARTRAIN GUEST HOUSE INC
5% OR GREATER DIRECT OWNERSHIP INTEREST
Since since 07/16/1990
100% Organization -
GOUX, JEREMY
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 12/31/2012
26% Individual -
GOUX, LYNETTE
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 07/13/1990
48% Individual -
GOUX, TIMOTHY
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 12/31/2012
26% Individual -
INSPIRED HEALTHCARE MANAGEMENT, LLC
OPERATIONAL/MANAGERIAL CONTROL
Since since 02/01/2017
Organization -
LAURENT, MERRILL
OPERATIONAL/MANAGERIAL CONTROL
Since since 01/01/1999
Individual -
LAVARINE, PATRICIA
OPERATIONAL/MANAGERIAL CONTROL
Since since 12/29/2020
Individual -
LEACH, MARY LYNN
OPERATIONAL/MANAGERIAL CONTROL
Since since 07/08/2020
Individual -
GOUX, JEREMY
CORPORATE DIRECTOR
Since since 12/31/2012
Individual -
GOUX, LYNETTE
CORPORATE DIRECTOR
Since since 07/13/1990
Individual -
GOUX, TIMOTHY
CORPORATE DIRECTOR
Since since 12/31/2012
Individual -
GOUX, LYNETTE
CORPORATE OFFICER
Since since 07/13/1990
Individual