Pontchartrain Health Care Center

Mandeville, LA · 182 beds · For profit - Corporation

0 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • 1-star health inspection rating (lowest possible)
  • 3 citation(s) at the highest severity level — immediate risk to residents
  • $162,920 in fines over 3 years

Green Flags

No positive signals identified yet.

Quick Facts

★☆☆☆☆
CMS Overall
★☆☆☆☆
Health Inspection
15
1.7x state avg
Deficiencies
$162,920
Fines (3-yr)
★★★☆☆
Staffing

Violation Timeline

June 12, 2025

11 deficiencyies
F0575 No Harm Scope/Severity: C

Resident Rights Deficiencies

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Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

F0578 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F0641 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Ensure each resident receives an accurate assessment.

F0644 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

F0656 Immediate Jeopardy Scope/Severity: K

Resident Assessment and Care Planning Deficiencies

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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F0658 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Ensure services provided by the nursing facility meet professional standards of quality.

F0689 Immediate Jeopardy Scope/Severity: K

Quality of Life and Care Deficiencies

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Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F0835 Immediate Jeopardy Scope/Severity: K

Administration Deficiencies

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Administer the facility in a manner that enables it to use its resources effectively and efficiently.

F0842 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F0849 Potential Harm Scope/Severity: D

Administration Deficiencies

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Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

April 2, 2025

1 deficiency
F0921 Potential Harm Scope/Severity: E

Environmental Deficiencies

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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

March 4, 2025

3 deficiencyies
F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0656 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

F0921 Potential Harm Scope/Severity: E

Environmental Deficiencies

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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

November 12, 2024

2 deficiencyies
F0584 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

F0925 Potential Harm Scope/Severity: E

Environmental Deficiencies

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Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

October 10, 2024

3 deficiencyies
F0641 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Ensure each resident receives an accurate assessment.

F0658 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Ensure services provided by the nursing facility meet professional standards of quality.

F0695 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide safe and appropriate respiratory care for a resident when needed.

See full violation history →

Staffing

0.24
RN hrs/res/day
1.46
LPN hrs/res/day
2.70
CNA hrs/res/day
3.80
Weekend hrs/res/day
52%
Total nurse turnover
N/A
RN turnover

A nurse checks on each resident roughly every 5.5 hours on average.

Fines & Penalties

  • Fine Jun 12, 2025
    $162,920
Total $162,920

Ownership

For profit - Corporation Chain: INSPIRED HEALTHCARE MANAGEMENT
  • PONTCHARTRAIN GUEST HOUSE INC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 07/16/1990

    100% Organization
  • GOUX, JEREMY

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2012

    26% Individual
  • GOUX, LYNETTE

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 07/13/1990

    48% Individual
  • GOUX, TIMOTHY

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2012

    26% Individual
  • INSPIRED HEALTHCARE MANAGEMENT, LLC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/01/2017

    Organization
  • LAURENT, MERRILL

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/01/1999

    Individual
  • LAVARINE, PATRICIA

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 12/29/2020

    Individual
  • LEACH, MARY LYNN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/08/2020

    Individual
  • GOUX, JEREMY

    CORPORATE DIRECTOR

    Since since 12/31/2012

    Individual
  • GOUX, LYNETTE

    CORPORATE DIRECTOR

    Since since 07/13/1990

    Individual
  • GOUX, TIMOTHY

    CORPORATE DIRECTOR

    Since since 12/31/2012

    Individual
  • GOUX, LYNETTE

    CORPORATE OFFICER

    Since since 07/13/1990

    Individual