The Highlands

Decorah, IA · 86 beds · Non profit - Corporation

0 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • 1-star health inspection rating (lowest possible)
  • 2 citation(s) at the highest severity level — immediate risk to residents
  • 2 citation(s) where residents suffered actual harm
  • $153,679 in fines over 3 years

Green Flags

No positive signals identified yet.

Quick Facts

★☆☆☆☆
CMS Overall
★☆☆☆☆
Health Inspection
5
0.8x state avg
Deficiencies
$153,679
Fines (3-yr)
★★★☆☆
Staffing

Violation Timeline

September 22, 2025

6 deficiencyies
F0550 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0923 Potential Harm Scope/Severity: E

Environmental Deficiencies

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Have enough outside ventilation via a window or mechanical ventilation, or both.

F0550 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0923 Potential Harm Scope/Severity: E

Environmental Deficiencies

Show details

Have enough outside ventilation via a window or mechanical ventilation, or both.

F0550 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

Show details

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0923 Potential Harm Scope/Severity: E

Environmental Deficiencies

Show details

Have enough outside ventilation via a window or mechanical ventilation, or both.

June 11, 2025

9 deficiencyies
F0582 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F0641 No Harm Scope/Severity: B

Resident Assessment and Care Planning Deficiencies

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Ensure each resident receives an accurate assessment.

F0943 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

F0582 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F0641 No Harm Scope/Severity: B

Resident Assessment and Care Planning Deficiencies

Show details

Ensure each resident receives an accurate assessment.

F0943 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

F0582 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F0641 No Harm Scope/Severity: B

Resident Assessment and Care Planning Deficiencies

Show details

Ensure each resident receives an accurate assessment.

F0943 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

December 8, 2024

3 deficiencyies
F0684 Immediate Jeopardy Scope/Severity: J

Quality of Life and Care Deficiencies

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Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0684 Immediate Jeopardy Scope/Severity: J

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0684 Immediate Jeopardy Scope/Severity: J

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

September 24, 2024

2 deficiencyies
F0580 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

See full violation history →

Staffing

0.63
RN hrs/res/day
0.68
LPN hrs/res/day
2.58
CNA hrs/res/day
3.27
Weekend hrs/res/day
59%
Total nurse turnover
38%
RN turnover

A nurse checks on each resident roughly every 6.2 hours on average.

Fines & Penalties

  • Fine Dec 8, 2024
    $50,211
  • Fine Jul 24, 2024
    $43,628
  • Payment Denial Jul 24, 2024
    Payment Denial
  • Fine Jul 10, 2023
    $59,840
Total $153,679

Ownership

Non profit - Corporation Independent (not part of a chain)
  • CONTINUUM HEALTH CARE SERVICES LLC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/17/2013

    Organization
  • SCHMIDT, JEFFREY

    CORPORATE DIRECTOR

    Since since 05/20/2013

    Individual
  • BJELLAND, SUSAN

    W-2 MANAGING EMPLOYEE

    Since since 02/22/2010

    Individual
  • ELSBERND, NANCY

    W-2 MANAGING EMPLOYEE

    Since since 02/22/2010

    Individual

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