THE TERRACES OF PHOENIX

PHOENIX, AZ · 64 beds · Non profit - Corporation

84 Trust Score
Grade: B+ LOW Risk → Stable

Red Flags

No red flags identified.

Green Flags

  • 5-star staffing rating
  • Above-average RN staffing (1.29 hrs vs 0.70 state avg)

Quick Facts

★★★★★
CMS Overall
★★★☆☆
Health Inspection
5
0.7x state avg
Deficiencies
$3,168
Fines (3-yr)
★★★★★
Staffing

Violation Timeline

June 12, 2025

3 deficiencyies
F0677 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide care and assistance to perform activities of daily living for any resident who is unable.

F0677 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide care and assistance to perform activities of daily living for any resident who is unable.

F0677 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide care and assistance to perform activities of daily living for any resident who is unable.

August 9, 2024

6 deficiencyies
F0600 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0600 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0600 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F0609 Potential Harm Scope/Severity: D

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

May 30, 2024

11 deficiencyies
F0578 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0882 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

F0947 Potential Harm Scope/Severity: E

Nursing and Physician Services Deficiencies

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Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

F0657 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F0578 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

Show details

Provide and implement an infection prevention and control program.

F0882 Potential Harm Scope/Severity: E

Infection Control Deficiencies

Show details

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

F0947 Potential Harm Scope/Severity: E

Nursing and Physician Services Deficiencies

Show details

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

F0657 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

Show details

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

F0578 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

See full violation history →

Staffing

1.29
RN hrs/res/day
1.33
LPN hrs/res/day
2.55
CNA hrs/res/day
4.58
Weekend hrs/res/day
25%
Total nurse turnover
29%
RN turnover

A nurse checks on each resident roughly every 4.7 hours on average.

Fines & Penalties

  • Fine Mar 5, 2023
    $3,168
Total $3,168

Ownership

Non profit - Corporation Chain: HUMANGOOD
  • HUMANGOOD ARIZONA INC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 01/01/1973

    100% Organization
  • HUMANGOOD

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 05/01/2016

    NO PERCENTAGE PROVIDED Organization
  • HUMANGOOD CORNERSTONE

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 09/29/2003

    NO PERCENTAGE PROVIDED Organization
  • HUMANGOOD ARIZONA INC

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 10/01/1987

    Organization
  • HUMANGOOD NORCAL

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 10/01/2003

    Organization
  • BAKER, JUDITH

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • BROWN, HERMAN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 02/10/2013

    Individual
  • COCHRANE, JOHN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • DAHAN, DAVID

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • DECKER, DAVID

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • ERICKSON, KORDELL

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 10/28/2025

    Individual
  • FERRIS, RAND

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • GHASSEMI, BETHANY

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/28/2019

    Individual
  • KELLEY, ALBERT

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • KUMARAVEL, SREE DEVI

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • LOPEZ, JESSICA

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/20/2020

    Individual
  • MCDONALD, ANDREW

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 01/01/2020

    Individual
  • NORHTON, TODD

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 12/01/2024

    Individual
  • OGUS, DANIEL

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • SANCHEZ, DELIA

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 09/09/2024

    Individual
  • SORIANO, MARIELE

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 11/26/2023

    Individual
  • TINKER, BRET

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 05/01/2016

    Individual
  • VANGELISTO, GWEN

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 08/30/2021

    Individual
  • BAKER, JUDITH

    CORPORATE DIRECTOR

    Since since 04/25/2012

    Individual
  • BROWN, HERMAN

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • DAHAN, DAVID

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • DECKER, DAVID

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • FERRIS, RAND

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • KELLEY, ALBERT

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • TINKER, BRET

    CORPORATE DIRECTOR

    Since since 05/01/2016

    Individual
  • BROWN, HERMAN

    CORPORATE OFFICER

    Since since 05/01/2016

    Individual
  • COCHRANE, JOHN

    CORPORATE OFFICER

    Since since 05/01/2016

    Individual
  • GHASSEMI, BETHANY

    CORPORATE OFFICER

    Since since 05/21/2019

    Individual
  • MCDONALD, ANDREW

    CORPORATE OFFICER

    Since since 01/01/2020

    Individual
  • OGUS, DANIEL

    CORPORATE OFFICER

    Since since 08/27/2009

    Individual
  • U.S. BANK

    5% OR GREATER SECURITY INTEREST

    Since since 04/01/2018

    Organization

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