WILLOW SPRINGS CARE AND REHABILITATION

YAKIMA, WA · 75 beds · For profit - Corporation

71 Trust Score
Grade: B LOW Risk → Stable

Red Flags

  • 1 citation(s) at the highest severity level — immediate risk to residents

Green Flags

  • 5-star health inspection rating
  • Below-average deficiency count (5 vs 17 state avg)

Quick Facts

★★★★★
CMS Overall
★★★★★
Health Inspection
5
0.3x state avg
Deficiencies
$21,442
Fines (3-yr)
★★★☆☆
Staffing

Violation Timeline

July 24, 2025

5 deficiencyies
F0580 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F0645 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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PASARR screening for Mental disorders or Intellectual Disabilities

F0732 No Harm Scope/Severity: C

Nursing and Physician Services Deficiencies

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Post nurse staffing information every day.

F0812 Potential Harm Scope/Severity: F

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0921 Potential Harm Scope/Severity: E

Environmental Deficiencies

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Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

September 9, 2024

7 deficiencyies
F0569 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

F0625 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

F0645 Potential Harm Scope/Severity: E

Resident Assessment and Care Planning Deficiencies

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PASARR screening for Mental disorders or Intellectual Disabilities

F0699 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide care or services that was trauma informed and/or culturally competent.

F0759 Potential Harm Scope/Severity: D

Pharmacy Service Deficiencies

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Ensure medication error rates are not 5 percent or greater.

F0761 Potential Harm Scope/Severity: E

Pharmacy Service Deficiencies

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Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F0880 Potential Harm Scope/Severity: E

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

August 13, 2024

2 deficiencyies
F0623 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

F0660 Potential Harm Scope/Severity: D

Resident Assessment and Care Planning Deficiencies

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Plan the resident's discharge to meet the resident's goals and needs.

July 21, 2023

6 deficiencyies
F0550 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F0572 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Give residents a notice of rights, rules, services and charges.

F0577 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

F0578 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

F0583 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Keep residents' personal and medical records private and confidential.

F0584 Potential Harm Scope/Severity: E

Resident Rights Deficiencies

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Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

See full violation history →

Staffing

0.88
RN hrs/res/day
0.54
LPN hrs/res/day
2.31
CNA hrs/res/day
3.01
Weekend hrs/res/day
58%
Total nurse turnover
67%
RN turnover

A nurse checks on each resident roughly every 6.4 hours on average.

Fines & Penalties

  • Fine Jul 21, 2023
    $21,442
Total $21,442

Ownership

For profit - Corporation Chain: HYATT FAMILY FACILITIES
  • HYATT FAMILY FACILITIES LLC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 02/01/2006

    NO PERCENTAGE PROVIDED Organization
  • HYATT, JEFFREY

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 02/01/2006

    NO PERCENTAGE PROVIDED Individual
  • HYATT, NORMAN

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 02/01/2006

    NO PERCENTAGE PROVIDED Individual
  • CLEVELAND, MICHAEL

    CORPORATE DIRECTOR

    Since since 01/01/2017

    Individual
  • BERK, HEIDI

    W-2 MANAGING EMPLOYEE

    Since since 11/01/2012

    Individual
  • REPP, REBECCA

    W-2 MANAGING EMPLOYEE

    Since since 10/13/2011

    Individual

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