WILLOWCREST HEALTH SERVICES
SOUTH MILWAUKEE, WI · 100 beds · For profit - Limited Liability company
Red Flags
- ⚠ 1-star staffing rating
- ⚠ 2 citation(s) at the highest severity level — immediate risk to residents
- ⚠ RN hours significantly below state average
Green Flags
No positive signals identified yet.
Quick Facts
Violation Timeline
June 4, 2025
20 deficiencyiesInfection Control Deficiencies
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Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
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Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
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Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
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Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
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Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
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Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
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Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
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Provide and implement an infection prevention and control program.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Show details
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Rights Deficiencies
Show details
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Show details
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Show details
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Show details
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Show details
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
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Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
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Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
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Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
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Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
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Ensure that residents are free from significant medication errors.
Administration Deficiencies
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Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Staffing
A nurse checks on each resident roughly every 7.5 hours on average.
Fines & Penalties
- Fine Mar 28, 2024$21,285
Ownership
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NSHF OPERATIONS LLC
5% OR GREATER DIRECT OWNERSHIP INTEREST
Since since 07/24/2017
100% Organization -
BAUMANN, TROY
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 06/29/2017
40% Individual -
HOEHN, JEFFREY
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 06/29/2017
40% Individual -
MILLS, DAVID
5% OR GREATER INDIRECT OWNERSHIP INTEREST
Since since 06/29/2017
20% Individual -
NORTH SHORE HEALTHCARE LLC
OPERATIONAL/MANAGERIAL CONTROL
Since since 10/01/2017
Organization -
BAUMANN, TROY
CORPORATE DIRECTOR
Since since 06/29/2017
Individual -
HOEHN, JEFFREY
CORPORATE DIRECTOR
Since since 06/29/2017
Individual -
HOEHN, JEFFREY
W-2 MANAGING EMPLOYEE
Since since 06/29/2017
Individual