WILLOWS CENTER

PARKERSBURG, WV · 97 beds · For profit - Corporation

21 Trust Score
Grade: F CRITICAL Risk → Stable

Red Flags

  • 1-star staffing rating
  • 35 deficiencies — 2.5x the state average

Green Flags

  • No fines or penalties on record

Quick Facts

★☆☆☆☆
CMS Overall
★★☆☆☆
Health Inspection
35
2.5x state avg
Deficiencies
$0
Fines (3-yr)
★☆☆☆☆
Staffing

Violation Timeline

December 21, 2025

12 deficiencyies
F0609 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

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Respond appropriately to all alleged violations.

F0677 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

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Provide care and assistance to perform activities of daily living for any resident who is unable.

F0686 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F0804 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

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Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

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Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F0609 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F0610 Potential Harm Scope/Severity: E

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Show details

Respond appropriately to all alleged violations.

F0677 Potential Harm Scope/Severity: E

Quality of Life and Care Deficiencies

Show details

Provide care and assistance to perform activities of daily living for any resident who is unable.

F0686 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F0804 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

Show details

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

F0812 Potential Harm Scope/Severity: E

Nutrition and Dietary Deficiencies

Show details

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

October 29, 2025

6 deficiencyies
F0580 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F0585 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

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Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F0580 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F0585 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

Show details

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

F0684 Potential Harm Scope/Severity: D

Quality of Life and Care Deficiencies

Show details

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

February 7, 2024

2 deficiencyies
F0880 Potential Harm Scope/Severity: D

Infection Control Deficiencies

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Provide and implement an infection prevention and control program.

F0550 Potential Harm Scope/Severity: D

Resident Rights Deficiencies

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Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

See full violation history →

Staffing

0.59
RN hrs/res/day
0.70
LPN hrs/res/day
1.78
CNA hrs/res/day
2.64
Weekend hrs/res/day
53%
Total nurse turnover
71%
RN turnover

A nurse checks on each resident roughly every 7.8 hours on average.

Fines & Penalties

No fines or penalties on record.

Ownership

For profit - Corporation Chain: GENESIS HEALTHCARE
  • GENESIS WV HOLDINGS LLC

    5% OR GREATER DIRECT OWNERSHIP INTEREST

    Since since 04/01/2011

    100% Organization
  • FC-GEN OPERATIONS INVESTMENT LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GEN OPERATIONS I LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GEN OPERATIONS II LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GENESIS HEALTHCARE INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GENESIS HEALTHCARE LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GENESIS HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GENESIS OPERATIONS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • GHC HOLDINGS LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • HCCF MANAGEMENT GROUP XI LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2011

    NO PERCENTAGE PROVIDED Organization
  • SUN HEALTHCARE GROUP INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 02/02/2015

    NO PERCENTAGE PROVIDED Organization
  • SUNDANCE REHABILITATION HOLDCO INC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 01/01/2016

    NO PERCENTAGE PROVIDED Organization
  • WELLTOWER OP LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 03/01/2024

    NO PERCENTAGE PROVIDED Organization
  • ZAC PROPERTIES XI LLC

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2011

    NO PERCENTAGE PROVIDED Organization
  • FISHMAN, STEVEN

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2011

    NO PERCENTAGE PROVIDED Individual
  • WHITMAN, ARNOLD

    5% OR GREATER INDIRECT OWNERSHIP INTEREST

    Since since 12/31/2011

    NO PERCENTAGE PROVIDED Individual
  • INGRAM, PATRICIA

    OPERATIONAL/MANAGERIAL CONTROL

    Since since 07/15/2024

    Individual
  • BERG, MICHAEL

    CORPORATE OFFICER

    Since since 12/01/2012

    Individual
  • BRIDGEFORD, LAURA

    CORPORATE OFFICER

    Since since 06/01/2024

    Individual
  • MENDELSON, AVI

    CORPORATE OFFICER

    Since since 06/01/2024

    Individual

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